Privacy Policy

1. Introduction

Lucille ("we", "our", or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website at asklucille.ai and use our AI-powered content creation services (collectively, the "Service").

Please read this Privacy Policy carefully. If you do not agree with the terms of this Privacy Policy, please do not access the Service. By accessing or using our Service, you consent to the collection, use, and disclosure of information in accordance with this Privacy Policy.

We reserve the right to make changes to this Privacy Policy at any time and for any reason. We will alert you about any changes by updating the "Last updated" date of this Privacy Policy. You are encouraged to periodically review this Privacy Policy to stay informed of updates.

2. Information We Collect

Personal Data

We may collect personal information that you voluntarily provide to us when you register for the Service, express an interest in obtaining information about us or our products and services, participate in activities on the Service, or otherwise contact us. The personal information we collect may include:

• Name and contact information (such as email address, phone number, etc.)
• Billing information and payment details
• Account credentials
• Social media account information
• Content preferences and settings
• User-generated content
• Communications with us

Automatically Collected Information

When you access our Service, we may automatically collect certain information about your device and usage of the Service. This information could include:

• Device information (such as your IP address, browser type, operating system)
• Usage data (such as pages visited, time spent on pages, links clicked)
• Location information
• Cookies and similar tracking technologies

3. How We Use Your Information

We may use the information we collect for various purposes, including to:

• Provide, maintain, and improve our Service
• Process transactions and send related information
• Create and manage your account
• Send administrative information, such as updates, security alerts, and support messages
• Respond to your comments, questions, and requests
• Provide customer support
• Send marketing communications, if you have opted in to receive them
• Personalize your experience and deliver content relevant to your interests
• Monitor and analyze trends, usage, and activities in connection with our Service
• Detect, prevent, and address technical issues, fraud, or illegal activity
• Comply with legal obligations

4. Disclosure of Your Information

We may share information we have collected about you in certain situations. Your information may be disclosed as follows:

By Law or to Protect Rights

If we believe the release of information about you is necessary to respond to legal process, to investigate or remedy potential violations of our policies, or to protect the rights, property, and safety of others, we may share your information as permitted or required by any applicable law, rule, or regulation.

Third-Party Service Providers

We may share your information with third parties that perform services for us or on our behalf, including payment processing, data analysis, email delivery, hosting services, customer service, and marketing assistance.

Marketing Communications

With your consent, or with an opportunity for you to withdraw consent, we may share your information with third parties for marketing purposes.

Business Transfers

If we are involved in a merger, acquisition, or sale of all or a portion of our assets, your information may be transferred as part of that transaction. We will notify you via email and/or a prominent notice on our Service of any change in ownership or uses of your personal information.

Affiliates

We may share your information with our affiliates, in which case we will require those affiliates to honor this Privacy Policy.

5. Cookies and Tracking Technologies

We may use cookies, web beacons, tracking pixels, and other tracking technologies on our Service to help customize the Service and improve your experience. When you access our Service, your personal information is not collected through the use of tracking technology. Most browsers are set to accept cookies by default. You can remove or reject cookies, but be aware that such action could affect the availability and functionality of the Service.

You may not decline web beacons. However, they can be rendered ineffective by declining all cookies or by modifying your web browser's settings to notify you each time a cookie is tendered, permitting you to accept or decline cookies on an individual basis.

6. Third-Party Websites

Our Service may contain links to third-party websites and applications of interest, including advertisements and external services, that are not affiliated with us. Once you have used these links to leave our Service, any information you provide to these third parties is not covered by this Privacy Policy, and we cannot guarantee the safety and privacy of your information. Before visiting and providing any information to any third-party websites, you should inform yourself of the privacy policies and practices of the third party responsible for that website, and should take those steps necessary to, in your discretion, protect the privacy of your information.

7. Security of Your Information

We use administrative, technical, and physical security measures to help protect your personal information. While we have taken reasonable steps to secure the personal information you provide to us, please be aware that despite our efforts, no security measures are perfect or impenetrable, and no method of data transmission can be guaranteed against any interception or other type of misuse. Any information disclosed online is vulnerable to interception and misuse by unauthorized parties. Therefore, we cannot guarantee complete security if you provide personal information.

8. Children's Privacy

Our Service is not directed to children under the age of 13. We do not knowingly collect personal information from children under 13. If you are under 13, please do not provide any personal information on our Service. If you are a parent or guardian and you are aware that your child has provided us with personal information, please contact us so that we can take necessary actions.

9. Your Rights Regarding Your Information

Account Information

You may at any time review or change the information in your account or terminate your account by:

• Logging into your account settings and updating your account
• Contacting us using the contact information provided below

Upon your request to terminate your account, we will deactivate or delete your account and information from our active databases. However, some information may be retained in our files to prevent fraud, troubleshoot problems, assist with any investigations, enforce our Terms of Use and/or comply with legal requirements.

Emails and Communications

If you no longer wish to receive correspondence, emails, or other communications from us, you may opt-out by:

• Clicking the unsubscribe link in our emails
• Logging into your account settings and updating your preferences
• Contacting us using the contact information provided below

10. California Privacy Rights

California Civil Code Section 1798.83, also known as the "Shine The Light" law, permits our users who are California residents to request and obtain from us, once a year and free of charge, information about categories of personal information (if any) we disclosed to third parties for direct marketing purposes and the names and addresses of all third parties with which we shared personal information in the immediately preceding calendar year. If you are a California resident and would like to make such a request, please submit your request in writing to us using the contact information provided below.

If you are under 18 years of age, reside in California, and have a registered account with the Service, you have the right to request removal of unwanted data that you publicly post on the Service. To request removal of such data, please contact us using the contact information provided below, and include the email address associated with your account and a statement that you reside in California. We will make sure the data is not publicly displayed on the Service, but please be aware that the data may not be completely or comprehensively removed from our systems.

11. Contact Us

If you have questions or comments about this Privacy Policy, please contact us at:

Lucille
1444 Main Street, #99
San Diego, CA 92065
Email: privacy@asklucille.ai